Thank you for choosing Battery Learning Hub. At Battery Learning Hub, we aim to provide high-quality courses, programs, webinars, workshops, and other learning experiences. Refund and cancellation eligibility may vary depending on the type of product or service purchased. 

1. Courses and Programs 

Certain courses and programs offered by Battery Learning Hub may include a Money-Back Guarantee. Where a Money-Back Guarantee is offered, the applicable eligibility period and conditions will be clearly stated on the relevant course or program page at the time of purchase. Refund requests must be submitted within the applicable guarantee period and through the contact details provided below. If no Money-Back Guarantee is specifically offered for a particular course or program, the purchase will be treated as non-refundable unless otherwise stated. 

2. Paid Webinars, Workshops and Live Events 

Payments for paid webinars, workshops, seminars, live sessions, and other scheduled events are generally non-refundable once the booking or registration has been confirmed, as access or a place in the event is reserved for the participant. Any cancellation or refund option specifically offered for an individual event will be stated on the relevant event registration or payment page and will take precedence over this general policy. If an event is cancelled or materially changed by Battery Learning Hub, participants will be informed of the available options, which may include rescheduling, transfer to another session, or a refund, as applicable. 

3. Digital Products and Learning Materials 

Digital products, downloadable materials, recordings, resources, and other digital content are generally non-refundable after access has been provided, except where a specific Money-Back Guarantee or refund provision applies to the relevant product. If you experience a technical issue that prevents you from accessing purchased content, please contact us so that we can assist in resolving the issue. 

4. Physical Products and Equipment

Refunds, returns, replacements, and warranty claims for physical products or equipment supplied by Battery Learning Hub are subject to the terms applicable to the specific product, quotation, invoice, order, or warranty. Customers should refer to the applicable product-specific terms for details regarding returns, damage, defects, replacement, and warranty coverage. 

5. Refund Processing 

Where a refund is approved, it will generally be processed through the original payment method used for the purchase. The time taken for the refunded amount to appear in your account may depend on the relevant bank, payment gateway, or payment service provider. 

6. Product-Specific Terms 

Where a product, course, webinar, workshop, event, or service has specific refund or cancellation terms displayed at the time of purchase, those terms will apply to that particular purchase. 

Contact us for any issues

For questions regarding refunds, cancellations, access issues, or this policy, please contact us at: support@batterylearninghub.com 

Whatsapp: 8867698606